B.C. company helps online shoppers get duty refunds on returned goods

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

Duty-Back Refund Solutions Inc. offers an online system to help customers who paid Canadian duty when importing goods to get those amounts back if those goods are returned.

Co-founders Richard Vining, Jessica Kerr and David Gustavson say that because the process is too complicated, Canadians are not claiming around $240 million annually in duties to which they are entitled.

Clients fill in a form online and the company submits a full refund application to the government.

Customers only pay a fee when their duty is returned.

“Fees are often less than you would spend to mail an application and drive to the bank to deposit your refund,” said Gustavson.

The service is currently only available to those who have paid Canadian duty, but the company says it will be available to American, European and Australian customers by 2015.

ecrawford@biv.com

@EmmaCrawfordBIV

comments powered by Disqus

Also Read

More From Economy

The average weekly earnings for workers in B.C. was $900 in August, according to Statistics Canada data released October 30, which represents ...

Read Article

Transactions across Canada at their lowest levels in five years

Read Article

Economy

Insider Trading - Oct. 28, 2014

By Oct. 28, 2014, midnight

The following is a list of stock trades made by corporate executives, directors and other company insiders of B.C.’s public companies filed the week ending ...

Read Article

Vancouver, unlike Surrey, is one of the few municipalities in the region with government liabilities greater than financial assets

Read Article

Can you afford not to offer a plan to your employees?  

Read Article

Subscribe to our mailing lists

* indicates required

Newsletters

* You can modify your newsletter subscriptions at the bottom of any newsletter you receive.
×