A review of issues from recent years offers an intriguing snapshot of the ever-shifting priorities that dominate the agenda of local businesses. The 2001 edition was jam-packed with advice for thriving in the new economy, with articles about registering domain names, recruiting online, creating a global intranet and securing sensitive electronic data.

The 2002 edition reflected a more sobering business climate, with advice about surviving in uncertain times, protecting employees when disaster strikes, and beating stress.

This year's How To Book suggests a more communal spirit among local enterprise, with advice about team-building, working with Aboriginal groups, resolving disputes, and working with coaches to grow your business.

Other topics this year include updates on past favourites, such as advice on recruiting, and working with printers and graphic designers. Electronic commerce reappears this year after a one-year hiatus, with practical advice on how to incorporate e-business into your small business without spending a ton of money.

You'll want to keep The How To Book nearby throughout the year to help you through the myriad decisions facing you in your daily work life.

How to...

get good graphic design
develop partnerships with the Aboriginal community
maximize the impact of your annual report
plan a successful corporate function
foster customer loyalty
resolve (or avoid) disputes
incorporate e-business into your small business
achieve eco-efficiency
choose the right print technology
foster teamwork in a small business
choose a recruitment firm
use coaching to grow your business
recruit Generation X
shape a solid corporate image