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Compelling direct marketing

In strict terms, direct marketing refers to promotional material sent directly to a consumer, through mail, e-mail or telephone, particularly promotional material sent to or targeted at potential clients whose profiles indicate they might be interested in a certain product or service.

But in a broader definition, it involves any kind of communication that is intended to elicit a response from a reader, viewer or listener to view, test or buy a product, or request more information.

Response is intended to be traceable as well as measurable.

In this context it could comprise:

• A flyer dropped in a mailbox for take-out food.

• An infomercial on television that entices the viewer to call right away in order to receive a special offer.

• An order form in a magazine.

• An e-mail sent out to a group of people who share a particular interest encouraging them to sign up for a course.

• A telemarketer calling to procure donations for a charity.

• A high school student selling chocolates door-to-door.

• Letters, brochures or catalogues sent through the mail.

• A roadside fruit stand.

• A billboard that asks television viewers to vote online for their favorite American idol.

• Promotional home parties to sell one or a series of items (eg. pots and pans, tupperwear, jewelry and cosmetics).

• Pay-per-click advertising on the Internet. •

Compiled by Baila Lazarus

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