B.C. company helps online shoppers get duty refunds on returned goods

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

Duty-Back Refund Solutions Inc. offers an online system to help customers who paid Canadian duty when importing goods to get those amounts back if those goods are returned.

Co-founders Richard Vining, Jessica Kerr and David Gustavson say that because the process is too complicated, Canadians are not claiming around $240 million annually in duties to which they are entitled.

Clients fill in a form online and the company submits a full refund application to the government.

Customers only pay a fee when their duty is returned.

“Fees are often less than you would spend to mail an application and drive to the bank to deposit your refund,” said Gustavson.

The service is currently only available to those who have paid Canadian duty, but the company says it will be available to American, European and Australian customers by 2015.

ecrawford@biv.com

@EmmaCrawfordBIV

comments powered by Disqus

More from Economy

Insider trading: May 16, 2017

The following is a list of stock trades made by corporate executives, directors and other company insiders of B.C.’s public companies filed in the week ...

Read Article

BIV on Global BC May 12, 2017: Renegotiating NAFTA; 'Best-interest' standard for ...

Hayley Woodin discusses Trump beginning the process of renegotiating NAFTA. Plus: Regulators ditch 'best-interest' standard for advisers

Read Article

Insider trading: May 9, 2017

The following is a list of stock trades made by corporate executives, directors and other company insiders of B.C.’s public companies filed in the week ...

Read Article

BIV on Global BC May 8, 2017: French election boosts Euro; Trade ...

Hayley Woodin discusses the French election's boost to the Euro. Plus: Ottawa seeks trade actions against the U.S.

Read Article

Infographic: The downfall of Home Capital

A visual of what happened to Canada's largest alternative mortgage lender

Read Article

Subscribe to our mailing lists

* indicates required

Newsletters

* You can modify your newsletter subscriptions at the bottom of any newsletter you receive.
×