B.C. company helps online shoppers get duty refunds on returned goods

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

A Victoria-based company says it is the first in the world to help shoppers get duty refunds on returned goods bought online from other countries.

Duty-Back Refund Solutions Inc. offers an online system to help customers who paid Canadian duty when importing goods to get those amounts back if those goods are returned.

Co-founders Richard Vining, Jessica Kerr and David Gustavson say that because the process is too complicated, Canadians are not claiming around $240 million annually in duties to which they are entitled.

Clients fill in a form online and the company submits a full refund application to the government.

Customers only pay a fee when their duty is returned.

“Fees are often less than you would spend to mail an application and drive to the bank to deposit your refund,” said Gustavson.

The service is currently only available to those who have paid Canadian duty, but the company says it will be available to American, European and Australian customers by 2015.

ecrawford@biv.com

@EmmaCrawfordBIV

comments powered by Disqus

Also Read

More From Economy

Small businesses across British Columbia reported feeling a bit more optimistic in May than they have in...

Read Article

Productivity gains have been slowing across advanced economies, a phenomenon that may be contributing to rising inequality

Read Article

Wildfires in Alberta will trim one-and-a-quarter percentage points off real GDP growth in Q2, the Bank forecasts

Read Article

Tyler Orton discusses the Bank of Canada's most recent overnight rate decision. Plus: Microsoft is slashing 2,000 jobs worldwide.

Read Article

Angeline Chandra and Katri Ulmomen of MNP LLP discuss what to consider when exporting beyond B.C. 

Read Article

Subscribe to our mailing lists

* indicates required

Newsletters

* You can modify your newsletter subscriptions at the bottom of any newsletter you receive.
×