CRTC levies first major fine for anti-spam law breach

A new anti-spam law introduced last year has resulted in its first major fine 

A new anti-spam law introduced last year has resulted in its first major fine.

The Canadian Radio-television and Telecommunications Commission (CRTC) notified a Quebec company called Compu.finder a $1.1 million fine – a tenth of the maximum that can be levied.

According to the CRTC, Compu.finder was responsible for 26% of all the complaints lodged under the Canada Anti Spam Legislation (CASL), which came into effect last year in July. However, the fine being levied was based on just four alleged violations of CASL.

According to the CRTC, the company, based in Morin-Heights, Quebec, sent emails without the consent of the recipients and its unsubscribe function did not work properly.

The emails promoted training courses to businesses for things like social media and professional development.

The company has 30 days to either pay the fine or otherwise contest the penalty in writing.

CASL has been criticized by many Canadian businesses as being heavy handed. Unlike similar anti-spam legislation in the U.S., which requires all electronic messages to include an opt-out mechanism, CASL requires an opt-in.

Leading up to its implementation, Canadian businesses scrambled to get existing customers and subscribers to give consent to continue to receive emails, newsletters and other electronic communications, because after July 1, 2014, it became illegal to even ask for that consent via an electronic message.

The law only applies to electronic messages – primarily emails and instant messaging – that have some commercial purpose. It also has a component that restricts the installing of computer programs and software without explicit consent.

nbennett@biv.com

comments powered by Disqus

More from Technology

South Korea eyes artificial intelligence partners in B.C.

Country’s AI industry looks to Canada in quest for alliances and global market share

Read Article

AI poised to eliminate some financial sector jobs, boost others, experts say

Investment key to keeping Vancouver in artificial intelligence game

Read Article

B.C.’s most profitable adopting artificial intelligence

Video surveillance firm among businesses supplementing human workforce with AI

Read Article

Traditional investors embracing blockchain technology

Cryptocurrencies might be in a bubble, but underlying technology is a game-changer

Read Article

Subscribe to our mailing lists

You may withdraw your consent at any time.

* indicates required

Newsletters

* You can modify your newsletter subscriptions at the bottom of any newsletter you receive.
Business in Vancouver Media Group
303 West 5th Avenue, Vancouver, British Columbia
V5Y 1J6 · Canada
604-688-2398
×