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E-commerce pays off for London Drugs

Richmond-based retailer London Drugs says its bet on e-commerce is paying off, with sales growth tripling since it relaunched its website and e-commerce store in November 2012.
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electronic commerce, electronics, geography, London Drugs Ltd., pharmaceutical, retail, Richmond, E-commerce pays off for London Drugs

Richmond-based retailer London Drugs says its bet on e-commerce is paying off, with sales growth tripling since it relaunched its website and e-commerce store in November 2012.

"Online sales and delivery in British Columbia and Alberta are high, with Ontario and Quebec our next two biggest markets and Saskatchewan and Manitoba close behind," said COO Clint Mahlman.

The company said it has improved shipping times and lowered delivery times for customers, and has added two new facilities to process orders from outside of B.C.

The retailer said it has seen high growth in online orders for baby supplies (up 200%) and photo printing.

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