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Canadian companies love technology — they just won’t invest in it: report

Private Canadian companies are proving to be averse to risk when it comes to technology despite acknowledging the great success they’ve had with recent forays, according to a PricewaterhouseCoopers (PwC).
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Samsung's development centre in Burnaby

Private Canadian companies are proving to be averse to risk when it comes to technology despite acknowledging the great success they’ve had with recent forays, according to a PricewaterhouseCoopers (PwC).

PwC’s Business Insights Survey, released July 4, found 70% of companies polled had success with their most recent technological integrations.

But just 20% of those companies plan to invest in more technology within a year.

The report points to risk-aversion on the part of Canadian firms, which seem unwilling to take the leap and maximize their use of everything from cloud computing to mobile technologies.

“There’s a segment of mid-market business owners that are content to continue to use the same processes and systems that have allowed them to grow in the past,” the report stated.

Cloud computer — or sharing data over a network — is a cheaper than relying on physical hard drives. But just 18% of respondents plan to invest in the technology over the next three years.

The report said this was surprising since cloud computing minimizes the costs associated with replacing aging infrastructure.

"It's a 'pay-as-you-go' model which moves technology from a capital expense to an operating expense,” the report noted.

Furthermore, 31% of respondents planned to invest in mobile technology within three years. This could involve equipping employees with anything from a smartphone to a tablet.

But the PwC survey noted part of the reason less than one-third of private companies plan on investing in mobile technologies is because many of them have already enacted “bring-your-own-device” (BYOD) policies.

Since smartphones are becoming more ubiquitous — 64% of Canadians own one, according to a 2013 Insights West poll — companies with a BYOD policy reimburse employees for expenses associated with their using their own device.

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