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Retail & Manufacturing

Infographic: Checking out customer service in Canada

Canadians prioritize customer service over convenience and will actually end up spending more for good customer service
London Drugs launches same-day delivery in Metro Vancouver for Black Friday

London Drugs launches same-day delivery in Metro Vancouver for Black Friday

Last-minute shoppers scrounging for presents have at least one more possible saviour this holiday season.
Sears Canada sees net loss more than double in Q3 (includes timeline)

Sears Canada sees net loss more than double in Q3 (includes timeline)

Beleaguered Sears Canada has had a rough year, and the company’s third-quarter results announced November 18 do nothing to ...
Life Lessons: Jake Fry

Life Lessons: Jake Fry

Start small to get big
Window makers say Vancouver's green building bylaw is clouding their future

Window makers say Vancouver's green building bylaw is clouding their future

Stringent new Vancouver building bylaw could make operating overhead too expensive for some local custom manufacturers
Vancouverites poised for biggest-ever Black Friday: Deloitte

Vancouverites poised for biggest-ever Black Friday: Deloitte

57.8% of Vancouverites surveyed said they plan to do most holiday shopping before December
Nordstrom’s Canada roll-out attracts mixed reviews, comparisons to Target

Nordstrom’s Canada roll-out attracts mixed reviews, comparisons to Target

Seattle department store chain urged to make its Canadian locations as indistinguishable as possible to its 271 U.S. stores
Mountain Equipment Co-op moves to new False Creek Flats HQ

Mountain Equipment Co-op moves to new False Creek Flats HQ

$28 million, 112,000-square-foot site touted for sustainability as it was built to LEED Platinum standard
Indochino ventures further into brick-and-mortar stores, opens stand-alone Vancouver outlet

Indochino ventures further into brick-and-mortar stores, opens stand-alone Vancouver outlet

Gastown store opening comes on heels of launches in Toronto, New York and San Francisco
Ikea reaches 10-year labour agreement with striking workers in Richmond

Ikea reaches 10-year labour agreement with striking workers in Richmond

Ikea workers picketing outside the Richmond outlet the last 17 months have reached a 10-year deal with the furniture giant.